FAQ

We will process shipping and packaging of the product within a maximum of 2 working days (H+2) after the payment is confirmed. The estimated time of arrival will be determined based on the distance of the shipping location, which can be checked using the tracking number provided


We use JNE for our shipments from the warehouse in Depok. Check on "ongkir" at https://www.jne.co.id/id/tracking/tarif to check the shipping cost.

The delivery time varies between OKE and YES. The OKE delivery time is determined by the destination of the shipment (2-5 days). YES means that if the order is shipped today, it will arrive tomorrow (max. 2 days after the order is shipped).

*YES is only available for certain destinations.


Unfortunately, all orders that have been paid for cannot be canceled.